Jewelry care guide

GUILD tested - gemstone authenticity

Free Shipping On Order US$200+!

30% Repeat Purchase Rate!

Try it at home. Love it, or return it for free!

Guide to Jewelry Care

Our jewelry is designed for daily wear, and with the proper care, it will continue to make you shine!

HOW TO CLEAN MY JEWELLERY

1.Wipe with Jewelry Cloth

To prolong the life of your jewelry, wipe it regularly with a soft cloth. Every piece purchased from Jewellery Island includes a free polishing cloth that effectively removes fingerprints, dust, and surface smudges, so your jewelry stays shiny and new.

2.Water Also Cleans Effectively

For stubborn stains, rinse with warm water and gently scrub with a soft brush. After cleaning, dry thoroughly to prevent oxidation, then store in a dry place. Caution: jewelry gets slippery when wet – handle carefully to avoid drops and damage.

3.Store in Jewellery Island Box

After removing your jewelry, place it in the jewelry box we have provided. It will perfectly protect the pieces from scratches and tarnishing.

1.Wipe with Jewelry Cloth

To prolong the life of your jewelry, wipe it regularly with a soft cloth. Every piece purchased from Jewellery Island includes a free polishing cloth that effectively removes fingerprints, dust, and surface smudges, so your jewelry stays shiny and new.

2.Water Also Cleans Effectively

For stubborn stains, rinse with warm water and gently scrub with a soft brush. After cleaning, dry thoroughly to prevent oxidation, then store in a dry place. Caution: jewelry gets slippery when wet – handle carefully to avoid drops and damage.

3.Store in Jewellery Island Box

After removing your jewelry, place it in the jewelry box we have provided. It will perfectly protect the pieces from scratches and tarnishing.

When Not to Wear Jewelry

We recommend removing your jewelry before swimming, showering, sweating, or sleeping, as moisture and daily wear may affect the gold-plated finish. It is also best to take it off during any activity that may put stress on the chain, clasp, or delicate components.

Be sure to remove rings during activities that may cause impact or scratching, such as sports, exercise, dishwashing, housework, gardening, or lifting heavy objects.

Also remove rings when in contact with harsh chemicals, such as cleaning agents. These substances may leave residue or cause tarnishing on the metal.

Care Guide for Metal-Set Jewelry

We recommend removing your jewelry before swimming, showering, sweating, or sleeping, as moisture and daily wear may affect the gold-plated finish. It is also best to take it off during any activity that may put stress on the chain, clasp, or delicate components.

Be sure to remove rings during activities that may cause impact or scratching, such as sports, exercise, dishwashing, housework, gardening, or lifting heavy objects.

Also remove rings when in contact with harsh chemicals, such as cleaning agents. These substances may leave residue or cause tarnishing on the metal.

Care Guide for Metal-Set Jewelry

We offer a complimentary 30-day warranty service on all metal-set jewelry sold in our store. If your ring shows scratches, or any other damage or deformation, please feel free to contact the JEWELLERYISLAND customer service team at any time – we will be delighted to assist you.

If your ring is frequently exposed to corrosive substances or chemicals, regular maintenance or repair is recommended. We suggest polishing the ring every 1–3 years to maintain its luster.

JEWELLERYISLAND is confident in the quality of our products, and it is uncommon for the main stone to become loose. However, this may occur if the ring suffers a strong impact. Should you notice that the set stone has become loose, remove the ring immediately and store it in a safe place. Regardless of the cause, please contact our customer service team.

What Our Customers Are Saying